Responsible Gaming
Gaming Should Be Entertainment
At Buxtons Estates, we are committed to promoting responsible gambling practices. Gambling should be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never use gambling as an escape from personal difficulties.
Age Verification
Gambling in the United Kingdom is only available to individuals aged 18 years and over. We take age verification seriously and conduct rigorous checks during account registration. If you are under 18, you must not access our services. If you are aware of underage gambling, please report it to the relevant authorities.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover previous losses
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, education, or other important responsibilities
- Using gambling to escape problems, stress, or negative feelings
- Borrowing money or accumulating debt to fund gambling
- Feeling anxious or irritable when attempting to reduce gambling
- Failed attempts to control or stop gambling
- Jeopardising relationships, employment, or educational opportunities due to gambling
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Safer Gambling Features
Buxtons Estates provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you can lose within a set timeframe
- Reality Checks: Receive reminder notifications during gaming sessions to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel you need to take a break
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools, visit your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with gambling, professional help is available:
United Kingdom
- GamCare - Free confidential support and information for problem gamblers
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop - National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Register yourself on GamStop to be excluded from all UK-regulated online gambling operators - Gamblers Anonymous - Support groups and peer help
Website: www.gamblersanonymous.org.uk
International Resources
- Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
Website: www.responsiblegambling.org - United States: National Council on Problem Gambling
Website: www.ncpgambling.org
National Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help
Don't suffer in silence. If you or someone close to you is experiencing difficulties with gambling, help is available. Reaching out for support is a sign of strength, not weakness.
Contact one of the organisations listed above today. They provide free, confidential advice and support to anyone affected by problem gambling.
Remember: You are not alone, and recovery is possible.